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Heartland Dental Blog

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The Mindset of a Leader

4 Simple Ways to Improve Patient Relationships

4 Simple Ways to Improve Patient Relationships

09/19/2018

Welcoming patients into your office is a vital part of keeping your business growing and thriving. When it comes to dental practice management, expanding your customer base is very important! Businesses often attract new patients by advertising special offers or “new...

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We know that not all good leaders are the same. Some may be introverted, some may be loud, some may be upbeat, some may be strict. There is no cookie cutter way to leading, but many leaders have a similar mindset. Mindset separates average leaders from outstanding leaders. Having the right mental approach will help you in being successful.

Passion

Many leaders have a strong sense of passion – for their company, their job and the people around them. With a passionate mindset, you should have the drive to develop and showcase your talents, while encouraging others to find their own talents. You’re also motivated to go above and beyond what is asked of you.

Group-Motivated

The leaders who usually perform the best are those who interested and invested in the success of their employees. Although they may be leaders of the pack, they play the role of servant to their followers just as much. A great leader understands that his or her success relies on those that are following him or her, so it's important to make sure that those followers are highly motivated and have faith in their leader.

Vision

Another trait that is frequent in great leadership mentality is a big picture focus. It's probably not the first to come to mind when thinking of a good leader's top qualities, however, it's a very effective trait for leaders to have. When you write down your goals, big or small, you and your employees can see what you're striving to achieve at all times. It serves as motivation and a constant reminder of where you want to be in the future.

When it comes to leading others, it’s about mindset, not skill set. I’m a huge proponent of taking leadership courses. At Heartland Dental, many of our continuing education courses are centered on just that. It’s important that our supported doctors, team members and Support Office employees aren’t just savvy when it comes to their technical skills. It’s my hope they’ll have leadership qualities in order to better lead their peers and participate in their communities.

 

Author:

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Dr. Rick Workman 
Founder & Executive Chairman, Heartland Dental