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Heartland Dental Blog

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Dr. Rick Workman Discusses the Impact of Teledentistry at 2019 ADSO Summit

Another Successful Launch

Another Successful Launch


This past weekend, Heartland Dental held its second annual Launch event in Chicago. This brought 100 dental students together representing 57 of the 66 dental schools in the nation to learn about more starting off strong as they decide what career options to explore.


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At the recent 2019 Summit of the Association of Dental Support Organizations (ADSO), Dr. Rick Workman, Founder & Chairman of Heartland Dental, and Brant Herman, Founder & CEO of MouthWatch, shared their perspectives as featured keynotes. Before an attentive audience of DSO leaders, they identified teledentistry as a game changer for improving dental patients’ experiences.

Dental Support Organizations (DSOs) face a variety of challenges, according to Dr. Workman, This includes standing out in an expanding marketplace while streamlining care coordination. Staying on the cutting edge of technology that enhances patients’ experiences gives a dentist a leg-up in creating lasting patient relationships. Teledentistry is a great example of this because it simplifies and streamlines care delivery. Telemedicine is where healthcare is going in general, and that progression is driving positive changes in dentistry.

In its 2017 Outpatient Telemedicine study, the Healthcare Information and Management Systems Society (HIMSS) estimated that 71 percent of healthcare providers had adopted telemedicine solutions, compared to 54 percent just a few years prior in 2014. Where dentistry is concerned, telemedicine platforms connect dentists to each other and to patients for real-time consultations, via live stream or video conferencing. These opportunities for collaboration lead to faster treatment plans and more efficient care delivery.

Held in San Diego from March 28-30, the 2019 ADSO Summit housed leaders from dental support organizations (DSOs) and other dental professionals from around the country together to discuss advocacy trends, compliance best practices and the latest developments in the DSO industry.

Read more here.