--- title: Dr. Rick Workman Discusses the Impact of Teledentistry at 2019 ADSO Summit description: Dr. Rick Workman and Brant Herman, Founder & CEO of MouthWatch, discuss how teledentistry is helping today’s dentists to improve the patient experience. image: https://blog.heartland.com/hubfs/Stock%20images/Office%20workplace%20with%20laptop%20and%20smart%20phone%20on%20wood%20table%20and%20london%20city%20blurred%20background.jpeg --- [![Primary_Logo_RGB_transparent-2](https://blog.heartland.com/hs-fs/hubfs/Primary_Logo_RGB_transparent-2.png?width=87&name=Primary_Logo_RGB_transparent-2.png)](https://heartland.com/) - [Heartland Dental Blog](https://blog.heartland.com) - Articles by Topic - [Dental Practice Ownership](https://blog.heartland.com/topic/dental-practice-ownership) - [Careers in the Dental Industry](https://blog.heartland.com/topic/careers-in-the-dental-industry) - [Industry Insights](https://blog.heartland.com/topic/industry-insights) - [In the News](https://blog.heartland.com/topic/in-the-news) - [Career Opportunities](https://jobs.heartland.com/careers-home/) - [Affiliate With Heartland](http://heartland.com/affiliate-with-us/) read # Dr. Rick Workman Discusses the Impact of Teledentistry at 2019 ADSO Summit By Heartland Dental ![](https://blog.heartland.com/hubfs/Stock%20images/Office%20workplace%20with%20laptop%20and%20smart%20phone%20on%20wood%20table%20and%20london%20city%20blurred%20background.jpeg) At the recent 2019 Summit of the Association of Dental Support Organizations (ADSO), Dr. Rick Workman, Founder & Chairman of Heartland Dental, and Brant Herman, Founder & CEO of [MouthWatch](https://www.mouthwatch.com/), shared their perspectives as featured keynotes. Before an attentive audience of DSO leaders, they identified [teledentistry](https://www.slideshare.net/HeartlandDental/the-impact-of-teledentistry-142231971) as a game changer for improving dental patients’ experiences. Dental Support Organizations (DSOs) face a variety of challenges, according to Dr. Workman, This includes standing out in an expanding marketplace while streamlining care coordination. Staying on the cutting edge of technology that enhances patients’ experiences gives a dentist a leg-up in creating lasting patient relationships. Teledentistry is a great example of this because it simplifies and streamlines care delivery. Telemedicine is where healthcare is going in general, and that progression is driving positive changes in dentistry. In its 2017 Outpatient Telemedicine study, the Healthcare Information and Management Systems Society (HIMSS) estimated that 71 percent of healthcare providers had adopted telemedicine solutions, compared to 54 percent just a few years prior in 2014. Where dentistry is concerned, telemedicine platforms connect dentists to each other and to patients for real-time consultations, via live stream or video conferencing. These opportunities for collaboration lead to faster treatment plans and more efficient care delivery. Held in San Diego from March 28-30, the 2019 ADSO Summit housed leaders from dental support organizations (DSOs) and other dental professionals from around the country together to discuss advocacy trends, compliance best practices and the latest developments in the DSO industry. Read more [here](https://www.prnewswire.com/news-releases/heartland-dental-founder-dr-rick-workman-points-to-teledentistry-as-a-dental-differentiator-300839008.html?tc=eml_cleartime).     Tags: [Dental Support Organization](https://blog.heartland.com/topic/dental-support-organization), [Heartland Dental](https://blog.heartland.com/topic/heartland-dental), [Dr. Rick Workman](https://blog.heartland.com/topic/dr-rick-workman), [Patient Education](https://blog.heartland.com/topic/patient-education) ### Related Articles ## [Heartland Dental Monthly Growth Spotlight – June 2026](https://blog.heartland.com/heartland-dental-monthly-growth-spotlight-june-2026) *( read )* Topics: [Dental Support Organization](https://blog.heartland.com/topic/dental-support-organization), [Heartland Dental](https://blog.heartland.com/topic/heartland-dental), [Dr. Rick Workman](https://blog.heartland.com/topic/dr-rick-workman), [Patient Education](https://blog.heartland.com/topic/patient-education) ## [Celebrating 5 Years of Stronger Dental Together with American Dental Partners](https://blog.heartland.com/celebrating-5-years-of-stronger-dental-together-with-american-dental-partners) *( read )* Topics: [Dental Support Organization](https://blog.heartland.com/topic/dental-support-organization), [Heartland Dental](https://blog.heartland.com/topic/heartland-dental), [Dr. Rick Workman](https://blog.heartland.com/topic/dr-rick-workman), [Patient Education](https://blog.heartland.com/topic/patient-education) ## [Heartland Dental Named to Newsweek’s America’s Greatest Workplaces in Health Care 2026 For Second Consecutive Year](https://blog.heartland.com/heartland-dental-named-to-newsweeks-americas-greatest-workplaces-in-health-care-2026-for-second-consecutive-year) *( read )* Topics: [Dental Support Organization](https://blog.heartland.com/topic/dental-support-organization), [Heartland Dental](https://blog.heartland.com/topic/heartland-dental), [Dr. Rick Workman](https://blog.heartland.com/topic/dr-rick-workman), [Patient Education](https://blog.heartland.com/topic/patient-education) ### Subscribe to The Chronicles of Marketing Newsletter - [Heartland Dental Blog](https://blog.heartland.com) - Articles by Topic - [Dental Practice Ownership](https://blog.heartland.com/topic/dental-practice-ownership) - [Careers in the Dental Industry](https://blog.heartland.com/topic/careers-in-the-dental-industry) - [Industry Insights](https://blog.heartland.com/topic/industry-insights) - [In the News](https://blog.heartland.com/topic/in-the-news) - [Career Opportunities](https://jobs.heartland.com/careers-home/) - [Practice Management & Transition](https://heartland.com/affiliations/?_ga=2.26866429.1519429506.1623942221-1998440239.1613661303) - - - - - - © 2021 Heartland Dental All Rights Reserved - [(866) 929-0040](tel:8586331915) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Heartland Dental", "url" : "https://blog.heartland.com/author/heartland-dental" }, "dateModified" : "2019-04-26T17:11:41.492Z", "datePublished" : "2019-04-26T17:11:41.000Z", "headline" : "Dr. Rick Workman Discusses the Impact of Teledentistry at 2019 ADSO Summit", "image" : [ "https://blog.heartland.com/hubfs/Stock%20images/Office%20workplace%20with%20laptop%20and%20smart%20phone%20on%20wood%20table%20and%20london%20city%20blurred%20background.jpeg" ], "mainEntityOfPage" : { "@id" : "https://blog.heartland.com/dr.-rick-workman-discusses-the-impact-of-teledentistry-at-2019-adso-summit", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.heartland.com/hubfs/Primary_Logo_RGB.png" }, "name" : "Heartland Dental" } } ```