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Heartland Dental Blog

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Dr. Rick Workman Discusses the Impact of Teledentistry at 2019 ADSO Summit

7 Habits of Highly Successful Dentists

7 Habits of Highly Successful Dentists


Habits are an important part of both our work lives and our personal lives. Remember the old saying: “Watch your thoughts, they become words. Watch your words, they become deeds. Watch your deeds, they become habits. Watch your habits, they become character...and...

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At the recent 2019 Summit of the Association of Dental Support Organizations (ADSO), Dr. Rick Workman, Founder & Chairman of Heartland Dental, and Brant Herman, Founder & CEO of MouthWatch, shared their perspectives as featured keynotes. Before an attentive audience of DSO leaders, they identified teledentistry as a game changer for improving dental patients’ experiences.

Dental Support Organizations (DSOs) face a variety of challenges, according to Dr. Workman, This includes standing out in an expanding marketplace while streamlining care coordination. Staying on the cutting edge of technology that enhances patients’ experiences gives a dentist a leg-up in creating lasting patient relationships. Teledentistry is a great example of this because it simplifies and streamlines care delivery. Telemedicine is where healthcare is going in general, and that progression is driving positive changes in dentistry.

In its 2017 Outpatient Telemedicine study, the Healthcare Information and Management Systems Society (HIMSS) estimated that 71 percent of healthcare providers had adopted telemedicine solutions, compared to 54 percent just a few years prior in 2014. Where dentistry is concerned, telemedicine platforms connect dentists to each other and to patients for real-time consultations, via live stream or video conferencing. These opportunities for collaboration lead to faster treatment plans and more efficient care delivery.

Held in San Diego from March 28-30, the 2019 ADSO Summit housed leaders from dental support organizations (DSOs) and other dental professionals from around the country together to discuss advocacy trends, compliance best practices and the latest developments in the DSO industry.

Read more here.